Kootenay Life RV Service & Repair Terms and Conditions
Welcome to Kootenay Life RV Service & Repair. These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Definitions
- Service: Refers to all services provided by Kootenay Life RV Service & Repair, including but not limited to maintenance, repair, inspection, and customization of recreational vehicles (RVs).
- Customer: Any individual or entity who requests and receives services from Kootenay Life RV Service & Repair.
- Vehicle: Any recreational vehicle (RV) serviced by Kootenay Life RV Service & Repair.
2. Service Agreement
- All services provided by Kootenay Life RV Service & Repair are subject to availability and the terms outlined in this agreement.
- A detailed service estimate will be provided to the customer prior to commencement of work. Approval of the estimate constitutes acceptance of these terms and conditions.
- Any additional work identified after the initial estimate will be communicated to the customer and will require additional approval.
3. Payment Terms
- Payment for services rendered is due upon completion of the work unle otherwise agreed in writing.
- Accepted payment methods include cash, credit card, and approved financing options.
- Late payments are subject to a late fee of 2% per month on the outstanding balance.
4. Warranty and Liability
- Kootenay Life RV Service & Repair provides a limited warranty on all repair and maintenance services for a period of 30 days.
- Warranty does not cover damage resulting from misuse, neglect, accidents, or unauthorized modifications.
- Kootenay Life RV Service & Repair is not liable for any incidental, indirect, or consequential damages arising from the services provided.
5. Customer Responsibilities
- Customers must provide accurate and complete information regarding their RV and the requested services.
- Kootenay Life RV Service & Repair is not responsible for loss or damage to personal items left in the RV.
- Customers must adhere to scheduled service appointments. A cancellation fee may apply for appointments cancelled with less than 24 hours notice.
6. Storage and Disposal
- Kootenay Life RV Service & Repair may charge a storage fee for vehicles left on the premises for more than 3 days after service completion.
- Unclaimed vehicles may be disposed of in accordance with applicable laws if not collected within 30 days of service completion and after reasonable attempts to contact the customer.
7. Privacy Policy
- Customer information collected during the service process is used solely for the purpose of providing services and will not be shared with third parties without the customer's consent.
- For more information on how we handle your personal data, please refer to our Privacy Policy.
8. Dispute Resolution
- Any disputes arising out of or related to these terms and conditions or the services provided shall be resolved through good faith negotiation between the parties.
- If the dispute cannot be resolved through negotiation, it shall be submitted to mediation or binding arbitration in accordance with the rules of a recognised arbitration association.
9. Changes to Terms and Conditions
- Kootenay Life RV Service & Repair reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting to our website or otherwise notifying the customer.
- Continued use of our services after changes are made constitutes acceptance of the revised terms and conditions.
10. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the province of British Columbia, Canada. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in British Columbia.
11. Contact Information
- If you have any questions about these terms and conditions, please contact us at:
Kootenay Life RV Service & Repair
Box 103 Wasa, BC V0B 2K0
250-334-7408
contact@kootenayliferv.com
By using the services of Kootenay Life RV Service & Repair, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.